Operations Specialist

Job ID
1600 Redbud Boulevard
# of Openings


Ensures company standard of quality and output by providing data entry and processing in the Operations Support area. Provide assistance and support to the branches and management in a timely, courteous and knowledgeable manner.


  • eStatement Set Up and Maintenance
  • Counterfeit and Fraud Processing
  • Process Incoming Returns
  • Process Non-Post Items and NSF Items
  • High Dollar Review
  • Fulfill various maintenance requests
  • Provide support to Checks & ACH Services group
  • Validation of Online Banking Set Up
  • Check Adjustments/Stop Pay Processing
  • ACH Disputes
  • Other job related duties as assigned


  • High school graduate or equivalent educations certificate (GED).
  • Previous experience in an operations support role is preferred.
  • Must possess problem solving skills, task organization skills and a high level of initiative.
  • Familiarity with various types of accounts as it relates to Online Banking access and permissions.
  • Ability to meet time deadlines and function in a fast paced environment.
  • Knowledge of ACH or equivalent experience helpful.
  • Demonstrate a general level of knowledge of Bank Secrecy Act and OFAC related responsibilities in the performance of daily operations to ensure adherence to bank policies and compliance with all regulatory requirements.

To be considered for this position, you must at least meet the basic qualifications.


No phone calls or direct e-mails please.


Pre-employment background screening will be conducted.


Independent Bank is an EEO/AA - M/F/Disability/Protected Veteran Status.


Note: The job description does not constitute an employment agreement between the employer and employee. The above statements describe the general nature and level of work being performed within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. If you require assistance at any stage of the employment application process due to a disability, please contact Human Resources at 214-544-4777.



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